Lou joined the agency in August 1991 with the five founders of BHWG, one month after launch, as the agency’s first account handler.
Having spent 4 years as the agency’s Managing Director she then took on the role of Chairman in November 2011.
Since joining the agency, Lou has worked on consumer and business to business accounts across a number of markets including automotive, financial services, IT, travel and FMCG. Over the years Lou has been involved in new business and has managed some of the agency’s largest accounts. She currently oversees the agency’s long standing TV Licensing account. In her role as Chairman, Lou has a specific interest in agency culture, staff satisfaction and CSR.
As soon as the snow falls in the Alps, Lou can be found taking her holiday early in the year, along with her husband and two teenage daughters, to pursue her love of snowboarding which she took up 25 years ago. Summer holidays are spent in the water, sailing and wakeboarding.